Senior Order to Cash Product Manager

Senior Order to Cash Product Manager Chobani Information Technology is seeking a business-facing Senior Order-to-Cash (O2C) Product Manager to own and evolve the SAP S/4HANA O2C product roadmap. This role represents a traditional product management function within IT and serves as the primary interface between business stakeholders and SAP functional and technical delivery teams. The ideal candidate brings strong product management discipline, a deep understanding of Order-to-Cash business processes, and the ability to translate business needs, pain points, and strategic priorities into scalable SAP S/4HANA solution offerings. This role will partner closely with Sales, Customer Service, Finance, Supply Chain, and Operations, while working day-to-day with SAP functional experts, system integrators, and enterprise technology teams to deliver measurable business value. Responsibilities Own and maintain the SAP S/4HANA Order-to-Cash product roadmap, ensuring alignment with Chobani's business strategy, growth initiatives, and operational priorities. Partner directly with business stakeholders to understand: business objectives, end-to-end O2C processes, and pain points; commercial, customer service, billing, credit, and collections needs; opportunities to improve customer experience, cycle time, accuracy, and financial outcomes. Translate business needs into clear product initiatives, solution options, and prioritized backlogs leveraging SAP S/4HANA standard capabilities. Build and maintain a business priority backlog, ensuring: business priorities are clearly articulated and understood; expected benefits, value drivers, and outcomes are defined; tradeoffs and sequencing decisions are transparent and aligned. Assist business partners in developing business cases that clearly communicate: business rationale and strategic alignment; quantified and qualitative ROI; expected operational and financial benefits. Partner with SAP functional leads, SAP consultants, and technology partners to: scope proposed solutions and level of effort; estimate delivery timelines and required resources; define budget requirements and delivery assumptions. Serve as the primary product interface between business users and SAP functional experts, ensuring shared understanding of requirements, solution options, and delivery constraints. Collaborate closely with: SAP functional and technical teams; SAP Basis, Infrastructure, and Cyber Security teams; other Enterprise Application product and delivery teams. Guide initiatives through the full delivery lifecycle, supporting: roadmap planning and prioritization; UAT planning and business readiness; adoption, value realization, and continuous improvement. Track and communicate product outcomes, adoption, and realized value tied to O2C initiatives. Participate in governance forums, steering committees, and planning cadences to ensure alignment across IT and business leadership. Qualifications Bachelor's degree in Business, Information Systems, Supply Chain, Finance, or a related field; MBA or advanced degree preferred. 5+ years of experience in product management, business systems, or enterprise application roles with direct exposure to Order-to-Cash processes. Strong understanding of SAP S/4HANA O2C capabilities, including: Sales Order Management; Pricing and Rebates; Billing and Invoicing; Credit Management and Accounts Receivable integration. Demonstrated experience building product roadmaps, managing backlogs, and prioritizing work based on business value and ROI. Proven ability to partner with business stakeholders to develop business cases and value-based justifications. Experience working with system integrators and technology partners to scope, estimate, and plan delivery efforts. Strong communication, facilitation, and stakeholder management skills across technical and non-technical audiences. Preferred Skills Experience working with SAP consultants or system integrators on ERP initiatives. Familiarity with Agile, Lean, or hybrid delivery methodologies in enterprise environments. Experience in manufacturing, CPG, food & beverage, or consumer goods organizations. Exposure to global or multi-entity SAP landscapes. Experience supporting SAP S/4HANA upgrades or transformation programs.

Created: 2026-03-05