Administrative Assistant
Berman Physical Therapy - Naples, FL
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Administrative Assistant We're looking for an enthusiastic, people-loving Administrative Assistant to help us create a world-class client experience from the very first phone call to the final follow-up. Your mission is simple but powerful: help clients feel seen, supported, and excited to come back. You'll be the first impression for many clients and play a key role in keeping our schedule full, our clients happy, and our reputation growing. You're a great fit if: You're energized by talking to people and making genuine connections You can confidently handle conversations around pricing and scheduling You're organized, proactive, and detail-oriented You want to be part of a fun, mission-driven team that truly changes lives Core responsibilities include: Create an exceptional front desk experience that feels more like a boutique concierge service than a traditional medical office Handle inbound calls, schedule appointments, and follow up with leads Communicate value clearly, overcome objections, and build rapport with new and returning clients Keep the schedule optimized for efficiency and client satisfaction Maintain clean records: check-ins, payments, reconciliations, voicemails, and emails Encourage reviews, testimonials, and word-of-mouth referrals through relationship-building Support marketing and client retention efforts with thoughtful touches and follow-through Anticipate client needs and exceed expectations whenever possible What we value: Connect Emotionally Build real relationships, not robotic transactions Create a WOW Experience Go above and beyond for clients at every opportunity Create a Family Environment Make every person feel welcome, supported, and part of our community Compensation & perks: $20$25/hour based on experience 10 days paid vacation in your first year Optional paid week off between Christmas & New Year's Growth opportunities within the company A positive, family-like team culture that you'll actually enjoy being part of Ready to apply? We're looking for someone who wants more than just a jobyou want to be part of something meaningful. Click Apply Now and tell us why you'd be a great fit. We can't wait to meet you!
Created: 2026-03-05