ACT Team Administrative Support

ACTT Administrative Support Specialist We're hiring an ACTT Administrative Support Specialist to join our Assertive Community Treatment Team in North Carolina. In this role, you'll provide essential administrative support to the ACTT program, ensuring accurate tracking, documentation, and coordination of referrals, authorizations, and clinical intakes. You'll play a key part in streamlining program operations and supporting team efficiency through data entry, scheduling, and communication with staff, clients, and community partners. Responsibilities Receive, track, and document referral information for new ACTT consumers via email, fax, and phone Collect and verify all financial and clinical intake documentation, including insurance cards, eligibility forms, and medical records Maintain and update electronic health records and program spreadsheets for caseloads, authorizations, and PCP updates Track pending and active service authorizations, re-authorizations, and compliance metrics Support new client orientations as needed Process data entry and documentation in CaseWorks and other software systems Assist with daily office operations, communication, and administrative coordination Required Qualifications High School Diploma or GED required Prior experience in administrative or office support roles Excellent typing, data entry, and computer skills, including proficiency in Microsoft Word, Excel, and Outlook Preferred Qualifications Associate's degree in medical office administration, medical transcription, or a related field Prior experience in a behavioral health or healthcare setting Compensation & Benefits Full-time Employees: Paid vacation days (increases with tenure) Separate sick leave that rolls over annually Up to 10 paid holidaysMedical, dental, and vision insurance options DailyPay access your earnings before paydayTraining, development, and continuing education opportunities All Employees: 401(k) retirement plan Free licensure supervision Pet insurance Employee Assistance Program (EAP) Perks @ Clarvida: Discounts on shopping, travel, Verizon, and entertainment Mileage reimbursement Cell phone stipend (Benefits may vary by state or county) Work Location On-site / Community-Based, North Carolina Employment Type Full-time About Clarvida Clarvida is a trusted provider of behavioral health services, supporting communities across multiple states. We specialize in integrated, person-centered care and collaborate with families and local systems to deliver outcome-driven mental health services. Equal Opportunity Employer Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic. Fraud Alert Clarvida never charges fees to apply and does not conduct interviews via messaging apps. Official communication will come from @clarvida.com email addresses or verified Clarvida LinkedIn profiles.

Created: 2026-03-05