F and I Customer Support Consultant

A company is looking for an F&I Customer Support Consultant. Key Responsibilities Research and respond to telephone and electronic inquiries from customers Enter inquiry data into tracking system and prepare Agent Broker Referrals Investigate and route complaints to appropriate offices for resolution Required Qualifications Bachelor's Degree with no prior experience in Customer Service, or a High School Diploma with 3+ years of Customer Service experience Experience with Microsoft Office Minimum of 6 months of call center experience preferred Proven ability to multitask across multiple applications and systems Experience in the finance, automotive, or auto dealership industry is a plus

Created: 2026-03-05