Entry Level IT Process Analyst

A company is looking for an Associate IT Process Analyst. Key Responsibilities Perform routine support tasks for ITSM processes including Incident, Service Request, Configuration, Change, and Problem Management Assist with Change Management activities such as verifying documentation, scheduling changes, and preparing materials for meetings Update and maintain ITSM documentation, run standard reports, and support operational meetings Required Qualifications Basic understanding of IT operations or IT support concepts Basic experience using ticketing or workflow tools Proficient with Microsoft Office tools (Outlook, Excel, Word) Comfortable performing process-driven tasks Ability to manage multiple tasks in a fast-paced support environment

Created: 2026-03-05