Administrative Assistant II, Ambulatory

Join Us in Making a Difference Float Across Opportunities When you join the growing Ambulatory Services team at Beth Israel Deaconess Medical Center in Boston, MA, youre not just taking a job, youre becoming part of a mission to improve lives. Our Ambulatory Float Pool offers a unique and dynamic experience where no two days are the same. Why This Role is Different! If you thrive in fast-paced, people-facing roles and enjoy learning new systems, this position is a perfect launchpad for your career in healthcare administration. Supporting over 150 ambulatory departments across Beth Israel Deaconess Medical Center and its affiliated sites, youll gain firsthand exposure to a broad range of clinical areas, from primary care to specialty practices, allowing you to build a robust skill set and strong professional network. Many of our Float Pool team members have grown into advanced roles within the organization. What to Expect 60 to 90-day clinic rotations with dedicated orientation and training in each department, offering full immersion in different ambulatory settings A supportive team that values development and hands-on learning Work 100% onsite at our Longwood campus in Boston, with occasional travel to nearby sites like Chelsea or Chestnut Hill if youre able Typical shifts are 8:00 am to 4:30 pm or 8:30 am to 5:00pm, with some flexibility based on clinic needs Core Responsibilities In this role, youll provide essential administrative support to physicians and care teams, helping clinics run smoothly while offering top-tier service to patients. Answer and screen calls, greet patients and visitors, and provide clear, courteous support Schedule appointments, update insurance information, and secure referrals Prepare patient charts and documentation using Epic and other clinical systems Coordinate billing processes, including co-payment collection and fee ticket reconciliation Maintain physician schedules, assist with clinical correspondence, and handle confidential information with care Who You Are A people person whos comfortable interacting with patients, families, and clinical staff Tech-savvy and excited to learn Epic and other digital tools Organized, reliable, and eager to grow within a healthcare system Comfortable working in varied environments and adapting quickly to new teams Qualifications High School diploma or GED required (Associates degree preferred) 1 to 3 years of relevant experience (healthcare or customer-facing roles preferred) Proficient in Microsoft Office and web-based applications

Created: 2026-03-05