A company is looking for a Desktop Support Analyst - Senior.
Key Responsibilities Installation, troubleshooting, and support for various operating systems and applications Imaging and re-imaging of end-user systems utilizing the SCCM platform Providing technical support for mobility devices and coordinating with Level 3 support groups Required Qualifications 5+ years of experience with Microsoft Windows operating systems and Active Directory 5+ years of experience diagnosing and resolving network issues (TCP/IP, DNS, DHCP, VPN) 5-10 years of IT End User Trade Floor experience in a financial firm Technical certifications such as ITIL, CompTIA A+, Network+, Security+, or Microsoft Certified Professional BS/BA in Computer Science, Information Technology, or equivalent hands-on experience