Client Interface Manager

A company is looking for a Client Interface Manager to oversee client support and interaction in the service center. Key Responsibilities Analyze operational workflow to ensure quality and efficiency standards are met Resolve escalated customer service issues and develop action plans for service improvement Monitor department functions and metrics to meet customer requirements Required Qualifications, Training, and Education Bachelor's degree preferred or equivalent experience in customer service or related fields Understanding of health and welfare benefits and COBRA 2 years of experience in Benefit or Insurance Customer Service 2+ years of supervisory experience, preferably in a call center 2+ years of managerial experience in a relevant environment

Created: 2026-03-05