Receptionist

Front Desk Receptionist Newport Mental Health (NMH) is a progressive high-energy organization that uses state of the art person-centered recovery approach to help individuals recover from mental illness and substance use disorders. NMH extends its trauma informed evidence-based services to children, adolescents, families, and adults. Our services vary from outreach, specialized program, mental health, school-based therapy, substance use therapy, community-based therapy, and outpatient clinic. We are currently seeking an experienced and service oriented Front Desk Receptionist to join our team. Our Front Desk Receptionists are the first line of communication to patients in our high volume and fast-paced medical offices, so a positive attitude and exceptional communication skills are required! The work schedule is primarily days with a rotation for evening coverage, which would be no later than 7 pm. Main duties and responsibilities: Answer incoming calls, route calls to the appropriate party and communicate messages as needed. Greet and check-in all visitors and handle inquiries. Collect insurance information and process co-pay/deductibles as needed. Handle patient check-out procedures. What we expect of you: High School Diploma or equivalent with 2 or more years' experience in a busy medical office Must have a valid driver's license and reliable transportation to travel between locations which are all located in Middletown, RI. Exceptional verbal communication skills with the ability to work with a variety of personalities with sensitivity. Ability to thrive and maintain composure in a fast-paced and high-volume medical office. Punctual, reliable and dependable. Newport Mental Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Created: 2026-03-05