Georgia Helpdesk Technician

A company is looking for a Helpdesk Technician to provide technical assistance and support for IT-related initiatives. Key Responsibilities Process service requests and escalate to IT team members as needed Provide helpdesk support via phone or remote access for hardware, software, and networking issues Assist with the implementation of new software and troubleshoot system errors Required Qualifications High school diploma or equivalent; bachelor's degree in computer science or related field preferred Proven experience as a help desk technician or in a customer support role Tech-savvy with knowledge of office automation products and remote control Good understanding of computer systems and mobile devices Ability to diagnose and resolve basic technical issues

Created: 2026-03-05