Learning Facilitator

A company is looking for a Learning Facilitator with experience in contact centers preferred. Key Responsibilities Facilitates structured training programs through classroom instruction, virtual training, and coaching Monitors learner engagement and provides feedback to leadership on training sessions Collaborates with peers and leadership to execute training plans and improve training delivery Required Qualifications At least 3 years of experience in training, education, or related fields, with 2 years in a professional training facilitation role Experience in training delivery and coaching others Familiarity with adult learning theory and learner-centered facilitation Experience using virtual delivery tools, such as Zoom or Microsoft Teams Proficiency in Microsoft Office suite and applicable software programs

Created: 2026-03-05