A company is looking for a Supervisor of Member Outreach.
Key Responsibilities Analyze call performance data and track results against targets Train and coach team members in a remote environment Manage schedules and ensure policy compliance Required Qualifications Minimum 3 years of outbound sales, member support, customer service, or call center experience Ability to motivate, provide feedback, and manage KPIs remotely Proficiency in Microsoft Office and Salesforce Strong organizational and multitasking skills Curiosity and progressive thinking