A company is looking for a Customer Success Manager (Schools).
Key Responsibilities Serve as the primary point of contact for schools during onboarding and launch Track and monitor product usage trends, ensuring schools meet activation and usage metrics Build trusted relationships with school leaders and proactively address concerns Required Qualifications Experience in Customer Success, Account Management, or similar customer-facing roles Strong relationship-building and stakeholder management skills Ability to manage multiple school relationships simultaneously Data-driven mindset with the ability to monitor usage metrics and drive action Comfort collaborating cross-functionally with District CSMs and Support teams