Accounting Customer Support Technician

A company is looking for an Associate Customer Support Technician - Accounting. Key Responsibilities Answer customer inquiries related to accounting software via phone, email, or chat Triage and troubleshoot customer problems, documenting the nature of issues Provide professional customer service and escalate unresolved issues as necessary Required Qualifications and Education 1+ years of customer service experience Experience with accounting software or traditional accounting processes Experience in a real-time customer support center, preferably in B2B services Confidence in learning about various technology applications and software Familiarity with case management systems such as Salesforce or Jira

Created: 2026-03-05