Classified CSR

Part-Time Classified Customer Service Representative Purpose Of Job: To sell and service classified ads, legals and obituaries and to assist the front office with circulation-related duties, including subscription questions, newspaper rack collections and more. Work Environment: Work is performed in an office setting, open Monday through Friday between 9 a.m. and 4 p.m. Hours may vary, but they will be within that time frame. Job Functions: The responsibilities of this position include, but are not limited to, the following: Selling classified space in The Crescent-News and its digital products Selling classified space by placing cold calls Maintaining accurate call sheets and other sales records Accept written and verbal direction from supervisors Work successfully with others in a busy office/deadline driven environment Maintain regular attendance Meet daily deadlines Accepting payment from, and issuing receipts to, customers satisfying their advertising/circulation bills. Implementing special assignments for new promotions and procedures for additional revenue generation as requested. Mail/Email tearsheets Answer and route calls using a multi-line phone system - Special circulation projects as assigned - Sort and process all incoming daily mail and package deliveries - Run circulation/distribution reports, such as missed deliveries, driver reports including driver manifest and bundletops - Run postal reports for each publication, including tray tags, mail labels, qualification report, etc. - Process all Nexxus/Fintech dealer payments - Process weekly rack returns and import them to Newzware - Sort and process newspaper rack revenue weekly as collected by the circulation manager - Process all kiosk starts, including sending invoices and processing payments - Distribute publications throughout the office on publication days Other job duties as requested Minimum Qualifications: A high school diploma or equivalent or certificate of higher education. Operation of standard office equipment including postage machine, counting machine, copier/scanner, etc. Basic math skills. Ability to offer courteous customer service. Exceptional time management and organizational skills. Strong proofreading and spelling skills. Please submit a resume by Friday, March 13, 2026 We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Created: 2026-03-05