A company is looking for a Senior HR Helpdesk Coordinator to perform HR activities and ensure customer satisfaction in North America.
Key Responsibilities Manage HR work activities and maintain organizational structure in ERP systems Oversee ticket management in Remedy and ServiceNow, ensuring timely resolution Ensure accurate employee data across systems and provide regular reporting to Finance Required Qualifications U.S. Bachelor's degree in Computer Science, Electrical Engineering, or related field 4 years of experience in HR or related occupations Experience with SAP Organizational Management and Personal Administration Modules Knowledge of SAP configuration and business process analysis Experience in supporting automated HRIS systems and completing SAP implementations in HR