A company is looking for a Technical Support Advisor (Water Quality) to provide expert product knowledge and technical troubleshooting.
Key Responsibilities Provide troubleshooting support for water conditioning and filtration products Assist customers with installation and setup of residential and commercial equipment Document and manage customer needs using CRM and other software tools Required Qualifications Associate degree or higher preferred Experience with residential and commercial water filtration and conditioning systems preferred Master Water Specialist certification highly desirable Technical and mechanical experience in resolving product performance issues