Customer Care Representative

A company is looking for a Customer Care Representative to support health-related customer excellence activities. Key Responsibilities Support assigned client groups by performing moderate complexity health-related customer excellence activities Make outbound health-related customer calls following established scripts and procedures Respond to customer inquiries through various digital methods regarding patient results and service concerns Required Qualifications Experience in customer service, preferably in a health-related field Ability to maintain confidentiality regarding customer information Demonstrated empathy and professionalism in customer interactions Flexibility to work various shifts, including evenings and weekends High school diploma or equivalent; additional education in health or customer service is a plus

Created: 2026-03-05