Network Support Specialist

A company is looking for a Network Support Specialist I to provide technical support and solutions to customers. Key Responsibilities Troubleshoot and resolve technical issues across various services for residential and small business customers Monitor outages and maintenance events, gathering data and escalating when necessary Accurately document all interactions and updates in the service database throughout the support process Required Qualifications 1-3 years of experience in customer support, network troubleshooting, or technical service, preferably in telecommunications High school diploma or equivalent required; technical certifications or relevant coursework are a plus Comfortable reading and applying technical documentation and manuals Demonstrated proficiency using computer applications, including email and Microsoft Office

Created: 2026-03-05