A company is looking for a Clinical Support Specialist Tier 1.
Key Responsibilities Respond to inbound inquiries from providers, medical office staff, and payers Support providers with real-time order status updates and prescription processing steps Triage escalations and resolve urgent or complex order-level issues efficiently Required Qualifications Active Board of Pharmacy license in the State of Residency Active Pharmacy Technician Certification Board (PTCB) certification Minimum 2 years of pharmacy technician experience Strong understanding of pharmacy claims processes and coverage workflows Skilled in managing multiple digital platforms and navigating cross-system tasks