Human Resources Generalist

Human Resources Generalist Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking a Human Resources Generalist to join our Human Resources Department. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Human Resources Generalist, you'll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You'll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community. Key Responsibilities Adheres to the CareStar Rule in performance of job responsibilities. Understands and complies with CareStar Policies and Procedures. Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense. Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc. Serves as a resource to supervisors to interpret and explain policies, procedures, laws, standards, or regulations and make recommendations; serves as a link between management and employees by handling questions, interpreting and administering policies, and helping resolve work-related problems. Directs the administration of benefit programs; oversees, evaluates, and makes recommendations for annual renewal; manages annual open enrollment process and timeline. Supervises and monitors the various procedures for new hires, employee status changes, LCE, and terminations. Oversees and administers the recruitment process, including applicant pipeline, candidate evaluation process, onboarding and orientation; improves processes based on trend analysis to meet hiring, retention, and turnover business objectives. Develops and executes compensation analyses. Manages Workers' Compensation and unemployment claims and serves as primary contact with TPA's. Maintains and expands knowledge and understanding of existing and proposed federal and state laws/regulations affecting Human Resources management; identifies trends that could impact organizational objectives and/or optional resources; interprets appropriate laws and policies and advises management accordingly. Investigates and manages grievances and complaints; mediates workplace disputes, provides recommendations for resolution. Administers the performance management system and disciplinary procedures, including review of performance evaluations for compliance; provides guidance to supervisors on development of appropriate performance improvement plans or other necessary intervention to ensure enhanced productivity; identifies trends for employee and supervisor training and development; works with department leaders to develop benchmarks for evaluations. Plans, organizes, directs, controls, or coordinates personnel and/or supervisor training activities. Administers and oversees the process of all Family and Medical Leave Act and Americans with Disabilities Act events and ensures compliance with Department of Labor regulations. Administers and oversees the CareStar job description process; including generation, review, evaluation, position classification and compliance with the Fair Labor Standards Act. Analyzes employment-related data and prepares required reports; develops, prepares, generates, and analyzes ongoing and ad-hoc special reports pertaining to employee personnel information and data, including, but not limited to, benefit costs, staffing levels/deployment, turnover, absenteeism, recruitment, applicant tracking, compensation, etc.; effectively utilizes Human Resources software to obtain, store, and analyze pertinent data and information; analyzes trends in turnover and makes recommendations to improve retention. Serves on work groups, community groups, committees, or other task forces and attends meetings as requested. Performs other projects and duties as assigned. Minimum Qualifications Knowledge of State and Federal employment law, including but not limited to, Fair Labor Standards Act, Family and Medical Leave Act, Equal Employment Opportunity Commission, and current practices and trends. Detail-oriented with strong critical thinking skills, ability to use logic and reasoning, and the ability to manage own time. Excellent written and oral communication skills. Proficient computer skills and familiarity with payroll systems and suite of Microsoft Office programs. Valid driver's license and car insurance as required by State law. Why Join CareStar? Competitive salary based on experience and education Comprehensive benefits: Medical, dental, vision, life insurance 401(k) with a generous company match Paid time off + 10 paid holidays Employee Stock Ownership Plan (ESOP) become a part-owner in the company Supportive, mission-driven culture focused on improving lives

Created: 2026-03-05