Director of Customer Engagement

A company is looking for a Director of Customer Engagement Strategy & Operations. Key Responsibilities Drive customer and partner engagement by collaborating with sales, business development, and product teams Surface and synthesize customer and partner insights to inform product and go-to-market strategies Engage cross-functionally to address complex customer needs and contribute to high-performing team initiatives Required Qualifications 15+ years of experience in product, sales, strategy, partnerships, or similar functions; 4+ years in management consulting preferred Exceptional ability to navigate ambiguity and make independent judgment calls Strong business acumen with prioritization skills in fast-paced environments Proven ability to build consensus among senior stakeholders in cross-functional settings Experience leveraging AI tools and proficiency with productivity tools like PowerPoint and Excel

Created: 2026-03-05