GTM Operations Analyst

A company is looking for a GTM Operations Analyst (Customer Success). Key Responsibilities Develop and optimize customer success operational strategies and workflows Manage and enhance the customer success tech stack and reporting systems Support data analysis and program management for customer health and engagement initiatives Required Qualifications 2-4 years of experience in Revenue Operations, Sales Operations, or Customer Success Operations in a SaaS environment Strong Salesforce administration skills including Flows, validation rules, and reporting Proven ability to refine workflows and diagnose operational inefficiencies Solid understanding of SaaS customer metrics such as retention and churn Experience working in a fast-paced startup environment

Created: 2026-03-05