Maine Licensed Technical Support Specialist

A company is looking for a Technical Support- Informatics Software Specialist Level 1. Key Responsibilities Provide daily technical support for software applications, primarily IAMQC and MSDRx Document customer issues and resolutions within Salesforce and manage inquiries for timely resolution Collaborate with cross-functional teams and share customer feedback with relevant departments Required Qualifications Bachelor's degree in a field related to life sciences Minimum of 2 years customer support experience Fluency in both written and verbal English and French Proficiency in software applications and Microsoft Office products Effective issue resolution and troubleshooting abilities

Created: 2026-03-05