A company is looking for a Patient Collections Specialist responsible for managing patient account balances and financial discussions.
Key Responsibilities Calculate and collect post-service patient financial responsibilities Respond to patient inquiries regarding insurance and payment options Document payment records and maintain confidentiality in compliance with established policies Required Qualifications 2+ years of experience in medical billing and healthcare customer service 2+ years of experience with collections Strong knowledge of third-party insurance payer guidelines High School diploma/GED required; Medical Billing Certificate preferred Demonstrated proficiency with Microsoft Office Suite