Administrative Assistant

Risk & Regulatory Consulting Administrative Assistant The Administrative Assistant provides critical administrative and operational support to a team of professionals spread across the country. This role enables team members to focus on delivering high-quality client work by ensuring seamless coordination, efficient processes, and consistent communication. The ideal candidate is highly organized, adaptable, and comfortable supporting a virtual team with diverse needs, fast-moving priorities, and client-driven timelines. Responsibilities Provide elevated administrative support to RRC team members and engagement leaders across multiple regions to include: meeting coordination, document preparation, presentations, calendar management, travel management, review and process expense reports, order office supplies, register team members for annual professional seminars, etc. Coordinate complex calendars across time zones, schedule virtual and in-person meetings, and prepare materials for client-facing and internal engagements Serve as a dependable point of contact for inquiries, demonstrating professionalism, responsiveness, and sound judgment Support engagement operations by organizing documentation, tracking deliverables, monitoring deadlines, and assisting with cross-functional alignment Learn and adopt new technologies, systems, and processes to support operational efficiency and evolving consulting needs; e.g., assist with ad hoc reporting for management and aid in the preparation of materials for conferences and new hire orientation Assist with virtual onboarding, internal communications, and team initiatives that strengthen collaboration across a distributed workforce Assist with updates to the firm's client and mailing lists by ensuring necessary changes are incorporated Maintain organized digital filing systems in accordance with firm standards, compliance requirements, and engagement protocols Prepare and/or proofread reports, presentations, proposals, and other client-ready documents with accuracy and attention to detail Identify opportunities to streamline administrative processes, enhance consultant productivity, and improve the overall engagement experience Process accounts payable through Central Accounts Payable Collaborate with other Firm Client Service functions, such as Human Resources, IT, and Marketing, for example Serve as a back-up to other administrative/office services functions, as needed Serve as a go-to for team member on technical, non-technical, and procedural questions Be knowledgeable on general office policies and procedures Perform other related administrative tasks (includes, but is not limited to, these types of examples: photocopying, mailing, sorting mail, scheduling conference rooms, shredding, etc.) Perform any other duties, as assigned Qualifications Prior administrative experience in a professional services environment Associate degree or relevant 5+ years relevant administrative support experience Proficiency with Microsoft 365 (i.e., Word, Excel, PowerPoint, Outlook, etc.), collaboration platforms (e.g., SharePoint, OneDrive), and virtual communication tools Calendar management experience Effective organization and time management skills Strong written and verbal communication skills Strong organizational skills and attention to detail Ability to take direction, follow procedures, and ask appropriate questions Complete tasks independently as well as work collaboratively with teams High level of professionalism, discretion, and reliability Ability to manage multiple tasks and shift priorities as necessary to meet deadlines Flexible demeanor, proactive thinker, positive attitude, maintains confidentiality Ability to handle stress while operating with a sense of urgency and with good judgment Change management and problem-solving skills Ability to work effectively with individuals who have diverse communication styles, schedules, and client responsibilities Competencies Client Service Orientation: Supports consulting teams in delivering a consistent, high-quality client experience Professionalism: Maintains a polished, dependable presence in all interactions; possesses strong written and verbal communication skills, with the ability to produce polished, client-ready materials with accuracy, as well as proper spelling, punctuation, and grammar Adaptability: Responds effectively to shifting priorities, time-sensitive requests, and virtual collaboration needs Interpersonal Effectiveness: Builds strong working relationships and communicates with clarity and tact across remote settings; highly motivated and results oriented, self-starter, strong initiative, eager to learn, and able to work independently while maintaining a team player focus Technical Agility: Learns new tools quickly and assists others in adopting them Business Acumen: Understands consulting workflows, engagement dynamics, and how administrative support contributes to client outcomes Resourcefulness: Anticipates needs, solves problems proactively, and maintains composure in a fast-paced, virtual environment

Created: 2026-03-05