Physical Therapist Onboarding Associate

A company is looking for a Therapist Onboarding Associate II. Key Responsibilities Serve as the primary point of contact for therapists during the onboarding process after credentialing and payer enrollment Lead onboarding communications and manage the onboarding experience, ensuring therapists understand activation steps and timelines Conduct onboarding calls focused on app functionality and clinical best practices while collaborating with internal teams to resolve issues Required Qualifications 2+ years of experience as a Physical Therapist Assistant; clinical data background is a bonus Minimum of 2-3 years in a customer-facing role, preferably in healthcare or technology Demonstrated ability to teach or guide clinicians through complex workflows or software systems Proficiency with technology platforms and the ability to learn new tools quickly Requires a two-year college degree or equivalent specialized training or certification

Created: 2026-03-05