Veterinary Client Service Rep - Noah's Place Animal ...

Client Service Representative VCA Noah's Place Animal Medical Center is seeking an experienced Client Service Representative to join the team at our AAHA-accredited animal hospital in St. Petersburg, FL! We are well-established in our community, providing quality veterinary medical services and compassionate care to our patients and clients in Pinellas County since 1997. Why Join the VCA Family We are passionate about supporting our teams and are committed to your continuing education and personal career development. At VCA Animal Hospitals, we are committed to equity, inclusion, and diversity and strive to be a place where a talented mix of people want to come, stay, and do their best work. We support a work environment where you can focus on your career, happiness, and the clients and patients you serve. Some of the benefits we offer: Access to the people and resources of a large veterinary community Growth & advancement opportunities Medical, dental & vision insurance Employer-paid short-term disability insurance, employer paid life insurance Paid vacation, sick time, holidays Paid parental leave 401(k) with matching Generous hospital discounts, product discounts Free mental health and self care resources Tuition support and scholarships for veterinary technology and other programs Opportunities to give back through strong Shelter partnerships and VCA Charities Why We Need You As the face of VCA Noah's, in this role you will set the tone for the hospital as we build and maintain each client's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: Client care duties, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. Scheduling and confirming appointments. Placing outbound calls for follow-ups and reaching out to prospective clients. Presenting and explaining fees, processing payments. Recommending, selecting, and obtaining products and services, including prescriptions. Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). Managing medical records, charts, reports and correspondence. Hospital maintenance (including removal of pet 'accidents') and ensuring that facility is neat and clean at all timesboth inside and outside. In this role, you will help create and maintain a positive, low-stress atmosphere for our clients and patients. Your mission will be to win the confidence of every pet parentby delivering an outstanding client experienceso we can provide exceptional care to every patient. Interested in this opportunity? Apply! We look forward to hearing from you.

Created: 2026-03-05