Specialist

Logistics Specialist STG Logistics ("STG") is a premier provider of managed and extended port-to-door outsourcing services. STG delivers holistic solutions to our customer's supply chain by integrating our best people, premium technology, a nationwide network of drayage, intermodal operations, CFS facilities, and warehouse fulfillment locations to provide exceptional logistics services. Our People Are The Difference. At STG, we're people-first and invested in our team members, ensuring they are the most highly trained, tech-savvy, and customer-centric individuals. The Logistics Specialist is responsible for regional capacity planning for our Transportation Planning division. You will be responsible for scheduling and tracking pick-up and delivery appointments within your designated region. The success of the individual is measured through on time pick-up and delivery performance and communication timeliness to internal and external customers. What You'll Do: Partners with Planner for assigned region when scheduling appointments. Identifies the preferred appointment to meet customer service goal, rail cut off and maximize our network of capacity. Reviews available capacity within the geographical area shipping region, including empty equipment on the street and schedules pickup appointments with predefined guidelines. Schedules pick-up and delivery appointments with shippers and consignees within a geographical region to meet customer requirements and match dray capacity to reduce empty miles and improve dray efficiency. Monitors the timely pick up to in gate at the rail. Triages roadblocks such as lack of gate reservation, bad order or billing issues etc. Monitors for notify (mounted on a chassis) at the destination ramp to final delivery to ensure identification of orders in jeopardy and notification to internal and external customers. Monitors Service Failure tags and identifies trends associated within the region. Performs root cause analysis and executes corrective action plans. Maintains detailed documentation and notes within the order (in Rail Optimizer) to record chronological events, conversations with customer and internal service partners. What You'll Bring: Hold a minimum of a high school diploma. Bachelor's degree preferred but not required. 1 year transportation/operations experience preferred but not required. Maintain effectiveness in reaching set goals by adapting to changed circumstances, tasks, responsibilities, and people. Customer focus. Knowing the internal and external customer business needs and acting accordingly. Data gathering in our web based system (Rail Optimizer) to identify shipments that need scheduled or triaged. Strategic thinking. Understands and processes complex information and exercises sound judgement, considers the situation, the issues, the key players, and levels of authority involved. Can propose courses of action that further the objective. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Created: 2026-03-05