Bilingual Call Center Specialist

A company is looking for a Call Center Specialist who will provide customer service to internal staff and external patients. Key Responsibilities Manage calls by responding to patient requests, scheduling appointments, and transmitting messages to the clinical team Exemplify high levels of customer service while maintaining confidentiality and efficiency Perform data entry and other assigned duties to improve job-specific competencies Required Qualifications Bilingual in English and Spanish is required Associate's Degree OR Medical Assistant Certification with 1 year of experience Experience in a call center or busy phone system Electronic appointment scheduling experience Remote workers must have access to reliable, high-speed Internet and reside in the United States

Created: 2026-03-05