Staff Product Manager - Cloud Infrastructure

Staff Product Manager - Cloud Infrastructure It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Cloud Infrastructure Systems Engineering team at ServiceNow is currently seeking a Staff Product Manager to help build the products and infrastructure that's the foundation of the Now Platform making Work work Better for People. We're looking for a skilled Product Manager who can help craft the technology and processes needed to sustain ServiceNow's growth while gaining valuable experience in a modern cloud operating environment. What You Get To Do In This Role: Collect, synthesize and report data in an easy to digest format. Work with teams to document current processes and needs and partner with product management in crafting strategic roadmaps and plans. Collaborate with engineering teams on ad hoc analysis needs within department. Collect and manage project requirements Support teams with project coordination activities like planning, milestone creation, dependency tracking, issue tracking, statusing, etc. Qualifications To Be Successful In This Role You Have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 8+ years of product management experience with a Bachelor's Degree; or 6 years and a Master's degree or a PhD with 3 years of experience; or equivalent experience. Product management experience with Data Center and Cloud Infrastructure technologies Ability to adapt and operate in a fast-paced tech organization Strong prioritization skills and the discipline to focus on high impact activities Experience gathering and capturing product requirements and transforming them into technology plans and product roadmaps Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions GCS-23 For positions in this location, we offer a base pay of $166,500 - $291,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Created: 2026-03-05