Customer Success Manager I

A company is looking for a Customer Success Manager I to support Small Market Business partnership customers and provide administrative and analytical excellence across the Customer Success team. Key Responsibilities Answer inquiries and provide support regarding the company's products and services Execute day-to-day responsibilities via email and ticketing systems, prioritizing work for internal and external customers Manage daily employer eligibility files, including support for new file setups and ongoing file success Required Qualifications Bachelor's degree At least 1 year of experience in customer success, customer support, or account management in a high-growth, technology environment Passion for supporting customers and teamwork Ability to follow detailed processes and deliver thorough work output Enthusiasm for the company's mission and eagerness to join a collaborative team

Created: 2026-03-05