Senior Customer Lifecycle Manager

A company is looking for a Senior Customer Lifecycle Manager who can implement programs and run campaigns to enhance user engagement with their tools. Key Responsibilities Identify and launch changes to the customer journey to increase adoption, usage, and retention Collaborate with Product Marketing to launch campaigns for new feature adoption Manage review sites to enhance brand sentiment and generate success stories Required Qualifications 5+ years of experience with customer lifecycle management in the SaaS industry Strong understanding of customer marketing and experience strategy Experience with HubSpot Marketing Hub and Intercom Knowledge of AI tools for personalizing the customer journey Familiarity with review sites like G2, Capterra, and TrustPilot

Created: 2026-03-05