Remote Customer Service Specialist

A company is looking for a Customer Service Specialist II in the Customer Service Center. Key Responsibilities Process inbound calls and resolve customer inquiries regarding bank products and services De-escalate customer situations and assist with digital banking services across various devices Maintain knowledge of banking products and adhere to service metrics and compliance regulations Required Qualifications High school diploma or GED required Minimum of one year of customer service experience, preferably in banking At least one year of contact center experience or equivalent required Proficiency in using personal computers and managing home networking infrastructure Experience with Android and Apple products and bank-supported web browsers preferred

Created: 2026-03-05