HEI Hotels + Resorts - - Responsibilities: Greet customers immediately with a friendly and sincere welcome.; Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.; Promote HEI Hotels and Resorts and brand marketing programs.; Handle cash, make change and balance an assigned house bank.; Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.