A company is looking for a Maintenance Coordinator to manage maintenance operations and enhance customer satisfaction for tenants and property owners.
Key Responsibilities Handle communication with tenants and owners to ensure high customer satisfaction and quality assurance Manage escalated maintenance issues and respond to tenant and owner inquiries in accordance with service level agreements (SLAs) Schedule and coordinate service appointments between tenants and vendors for repairs Required Qualifications Prior experience as a virtual assistant or remote worker Experience providing customer service solutions in challenging situations Reliable internet connection Flexible schedule Decisive and proactive in decision-making