Project Manager

Company Description TRAX Analytics leverages cutting-edge technology and data analysis to enhance custodial operations and facility management, creating more connected facilities and efficient workforces. By turning facility management into a demand-driven process, TRAX helps ensure superior cleaning quality and guest satisfaction. Through the use of smart technologies, a mobile application, and a business intelligence platform, the company enables teams to improve communication, monitor trends, and take a proactive approach to operational efficiency. TRAX empowers organizations to measure and optimize staff and facility performance effectively. Role Overview The Project Manager is responsible for managing the full lifecycle of TRAX projects, including planning, coordination, execution, and client communication. You will work directly with enterprise clients, contractors, and internal teams to deploy TRAX solutions including IoT hardware, software platforms, and integrations. This is a hands-on, execution-focused role requiring strong organizational skills, ownership mentality, and the ability to manage multiple concurrent projects. This role requires 2-3 days in office in Alpharetta, GA. Key Responsibilities Project Ownership & Execution Lead full lifecycle of client projects from kickoff through go-live and handoff to Client Success Develop and manage project plans, timelines, and milestones Ensure projects are delivered on time, within scope, and within budget Identify risks and proactively implement mitigation plans Manage multiple concurrent deployments across various client locations Client Management Serve as primary operational point of contact for assigned client projects Lead client kickoff meetings, project reviews, and status calls Manage client expectations and ensure strong client experience Coordinate with client IT teams, facilities teams, and leadership Installation & Deployment Coordination Coordinate installation of TRAX hardware, sensors, and supporting infrastructure Manage relationships with installation vendors, contractors, and partners Ensure successful deployment, testing, and system readiness Internal Cross-Functional Leadership Coordinate with internal teams including: Sales Client Success Product and Engineering Implementation Operations Ensure smooth transition from Sales to Implementation to Client Success Escalate and resolve issues efficiently Project Tracking & Reporting Track project progress and maintain accurate documentation within PM Software Provide regular status updates to leadership Maintain project records, timelines, and deployment details Ensure internal systems are updated with accurate project information Required Qualifications Bachelors degree or equivalent experience 36 years of project management, implementation, or operations experience Experience managing client-facing technology projects Proven ability to manage multiple projects simultaneously Strong organizational and time management skills Excellent communication skills Strong problem-solving ability Ability to work independently and take ownership Experience utilizing Project Management tools like TeamWork

Created: 2026-03-05