A company is looking for an Enterprise Onboarding Manager to lead complex implementations of their platform.
Key Responsibilities: Own and lead end-to-end onboarding for high-value, complex accounts Act as a strategic partner and trusted advisor to senior client stakeholders Drive continuous improvement initiatives for onboarding processes and customer experience Required Qualifications: 5+ years of Customer Onboarding or Implementation experience in a B2B SaaS environment Proven ability to manage complex implementations and influence outcomes Strong track record of acting as a trusted advisor to senior-level stakeholders Solid understanding of data configuration and upload specifications Experience with Salesforce, GuideCX, JIRA, or similar tools preferred