Law Firm Claims Analyst

Claims Analyst Phelps Dunbar LLP is an AmLaw 200 full-service law firm. The Claims Analyst will handle moderate to higher level professional liability and general liability claims as part of the London Claims Group, an in-house claims management group. Essential duties and responsibilities: Primary responsibilities will include investigating claims, managing litigation, conducting settlement negotiations and formulating reserves. Perform claims investigations, gathering all relevant facts and documents. Analyze liability, damages and exposures. Formulate reserves. Develop handling strategies. Conduct settlement negotiations and attend mediations. Manage litigation and interactions with attorneys. Review and confirm coverage. Prepare detailed reports to clients. Education and experience required: BA/BS Degree. JD strongly preferred. A minimum of three - five years of claims experience, preferably in general liability and professional liability (e.g., A&E, insurance agent E & O, lawyers professional liability). CPCU, ARM or other advanced designations desirable. Adjusting licenses for all applicable US states desirable. Qualifications and skills required: Excellent written and verbal communication skills along with strong negotiation, litigation management and interpersonal skills. Strong computer skills with MS Office Suite software. Excellent organizational skills combined with the ability and flexibility to work in a fast-paced environment. Must be able to travel on a limited basis. Performance measures: The Claims Analyst will be evaluated by the Department Head and others if appropriate. These criteria may change without notice: Knowledge of industry standards. Demonstrated ability to apply knowledge to achieve firm and departmental goals and objectives. Effective communications with clients, attorneys and team members. Proper handling of clients' claims and achieving favorable results. Professionalism and quality of service to clients. Timely handling of reports and reserving.

Created: 2026-03-05