Patient Access Representative

Join The Bilih Team When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. 40hpw; Day Shift; 8-hr shifts, rotating weekends and holidays Job Description Duties/Responsibilities: Responsible for the accurate intake of patient demographics; obtaining reimbursable diagnosis/reason for service; verifying insurances for eligibility and obtaining of preauthorization of insurance provider as required. Obtain all necessary consents/signatures. Distribute to patients all required notifications/documents. Clear patient for co-pay and/or deductibles. Collect payment in accordance with credit and collection policy. Communicate with patient by phone in advance for pre-registration, in order to schedule the patient. Review with Asst. Director then PAC any problem prior to date of service. Perform mobile registration when necessary. Cross train to all registration areas. It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required. Education/Experience Required HS Diploma Knowledge of medical terminology, problem-solving techniques, strong interpersonal skills, effective oral and written communication skills, strong keyboarding and basic computer skills. Previous experience with hospital registration system and secretarial experience preferred. Demonstrated ability to function independently with minimal supervision. Possesses good decision-making skills and demonstrated ability to work under pressure, maintaining a helpful and courteous manner. Ability to type at 35 WPM. Pay Range: $18.81 - $33.00 This position is covered by a collective bargaining agreement. The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. The pay range for this position is established and governed by the terms of the applicable collective bargaining agreement. Employees hired into this position will receive compensation consistent with the terms of the applicable collective bargaining agreement. Health Care Organization Responsibility As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. Equal Opportunity Employer/Veterans/Disabled

Created: 2026-03-05