Process Redesign Lead

A company is looking for a Supporting Process Redesign Lead. Key Responsibilities Participate in process mapping sessions to capture current-state workflows and identify improvement opportunities Support the development of future-state process documentation, including workflow diagrams and SOPs Assist in pilot planning activities and deliver training for supervisors and agents adopting new processes Required Qualifications 2+ years of experience in process improvement, operations, or business analysis, preferably in healthcare, technology, or government Bachelor's degree in Business Administration, Information Technology, Healthcare Administration, or related field Strong organizational and documentation skills, with experience creating process maps or workflow materials Familiarity with Lean, Kaizen, or Six Sigma concepts Must be a US Citizen with the ability and willingness to acquire a U.S. Public Trust

Created: 2026-03-05