Memory Care Director

Description: The Retreat at Jasper is seeking a Pearl Director to join their team! The Pearl Director reports directly to Executive Director. PURPOSE The Pearl Director is responsible for providing overall leadership and management of the Memory Care neighborhood. This position promotes and integrates the philosophy of Phoenix Senior Living to incorporate wellness in all aspects of the seniors' lives we serve through ensuring all dimensions (emotional, sense of purpose, physical, social, intellectual and spiritual) are incorporated into the services we provide and embrace. Responsibilities include but not limited to assisting in recruiting, hiring and training of associates in the community, completing staffing, scheduling, and daily reviews of timekeeping reports. Responsible for associate recognition and engagement, performance management and evaluations. Responsible for facilitating resident care in-services and the completion of Personalized Service Plans. Responsible for the oversight of a successful wellness resident centered activity and community outreach program for the whole full service Phoenix Senior Living community. PRINCIPLE DUTIES AND RESPONSIBILITIES Resident CarePlans, organizes, develops and leads the overall management of Memory Care neighborhood(s) in accordance with federal, state, local laws and Phoenix Senior Living standards, guidelines and regulationsFacilitates the Personalized Service Plans (PSP), daily assignment development and monitoring ongoing process and practicesPrior to move-in, reviews the resident's file and schedules the family meeting to discuss resident demographics; coordinates the health care needs with the Wellness Director; ensures resident has a current personalized service plan according to Phoenix policy and government guidelinesMaintains updated Resident Service Information (via book and/or electronic database) according to Phoenix policyParticipates in and manages the assessment process to determine tier of service with the appropriate staffing levelsParticipates with the Program & Outreach Director to ensure a variety of appropriate and personalized activities which incorporates all dimensions wellness and are available throughout the day and evening with resident care associate participationPartners with Food & Beverage Director to schedule and plan special event and ensure food & dining is properly incorporated into the appropriate dimensions of wellnessUnderstands the recognition of resident changes in condition, takes appropriate action Compliance/SafetyEnsures compliance with state assisted living regulationsParticipates in the creation and monitors community correction plansMonitors the quality of care within the communityRemains updated and communicates state regulation changes to all associatesEnsures compliance with all state and federal regulations (i.e. OSHA)Acts as Lead in an emergency (e.g. elopement, fire, disaster, etc.) according to the chain of authority identified in the community disaster planParticipates in the risk management programs Requirements: EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATIONEducation: Bachelor's degree in Business Administration, Human Resources Administration, Gerontology or other course of study that relates to service to the elderly, preferred.2 - 5 years department management experience in senior living/skilled nursing as well as demonstrated supervisory and management skillsMust have demonstrated Leadership capabilitiesMulti-department experience strongly recommendedExtensive knowledge and experience in Assisted Living industry and Dementia careActive CNA/CMA license SKILLS AND ABILITIESDemonstrated ability to schedule, orientate and train staffUnderstanding of infection control proceduresDemonstrate the ability to Plan and OrganizeDemonstrate the ability to multitask and Manage StressProficient in using MS OfficeUnderstands and develops Personalized Service PlansUnderstands advanced directives and end-of-life careUnderstands and embraces the assisted living philosophyDemonstrated knowledge of state regulations. Proficient in using state audit compliance toolsIs proficient in time management skills and adherence to deadlinesHas exceptional grammar and documentation skillsUnderstands basic concepts of risk management PI9df30ea9a100-29400-39619746

Created: 2026-03-05