Manager, Customer Safety Training (Remote Northeast)

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities! Job Description Summary Position Objective: The Manager, Customer Safety Trainer is primarily responsible for recruiting, coaching and supervising field safety trainers to ensure optimal productivity, and for growing safety training revenue and operating margins for their assigned coverage areas in line with the Strategic Plan. PositionResponsibilities: District SafetyTrainer (DST)ManagementResponsibilities: Coach trainershow tooptimizetheirproductivityto include maximizing class sizes, and scheduling classes in a way that minimizes downtimeand achieving,or exceeding,theirmonthly revenuetarget.This will involve using reports, analytics, and observations todetermineareasof opportunities. Lead and support DSTs in expanding their technical and instructional skillsets across a wider range of equipment and course types to continually strengthen market training performance. EnsureDSTscomplywithSOPs andpoliciesand procedures(e.g.invoicingcustomersonatimelybasis, storingstudent documents, etc.) Monitor DST training schedulesinthe training platform (LMS) toensurethereisa minimumofa3-month rollingschedule ofsessionsofferedtocustomers.AuditDSTpaperworkto ensure formsarecompleted correctly,andthey arestored inthe LMS. Determineandmonitornewmarkets that may need,and can support,afull-timetrainerbased on customerdemandandfuturejobstarts. Leadthetrainerrecruitment andtrainer onboarding processes.Ensurequalified candidates are hired and providecoaching sessions to quicklyoptimizethe effectiveness of new trainers. Work with branch managers to actively recruitbranchtrainersandCustomerEvaluators (CEs). Coach and mentorbranchcontributorsand provide on-going supportto ensure engagement.Identifynon-participatingCEsandengage them in theprogram. If certified, conduct equipment operator certification and general safety training for customersto augmentDSTstaffingas needed.Maintain current equipmentoperatorand other related certifications. FinancialResponsibilities Support the development of the annual budget forthe assigned coverage area. Monitor achievement to budget,determinetheroot cause of negativevariations,and take corrective actionsas needed. Seek opportunities toprofitablygrow the businessto includepartneringwithlocalindustrygroupchapters,DSTcoverageareaexpansionandoptimization,upselling/cross-selling,etc. SalesResponsibilities Work with the National and Strategic Account teams to sell training to customers, missioncriticaland mega projects. Attend sales meetings to promotethe trainingproductoffering anddiscuss new products and other updates to our program.Trainthe salesteamshow to sell safety training. Create aculture ofintegrationbyclosely collaboratingwithdistrict, regional, and territorial salesleadership. Requirements: Education &Experience: Bachelor's degreeor equivalent Demonstrated leadershipand supervisoryskills Understanding of a Profit and Loss Statement and its levers Broad knowledge ofconstructionindustry safety standards, practices, and regulations Dependable, organized, motivated, andself-starter Customer-serviceand solutions oriented Ability and willingness to travel; overnight travel may berequired(20%-40%) Proficiencyin MS Office products, such as Word, Excel, PowerPoint, and Outlook Applicant must live in the NE Physical Demands: Must be able to bend, squat, crouch and/or reach and lift twenty-five pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods of time, loading, and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work. All duties must be performed according to Sunbelt's safety policies and guidelines. Reasonable accommodations may be made to comply with ADA/ADAAA. The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected ground. Base Pay Range: $85,680.00 - 117,810.00 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit for more information on our benefits and to join our Talent Network. Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes: Health, Dental and Vision plans 401(k) Match Volunteer time off Short-term and long-term disability Accident, Life and Travel insurance, as well as flexible spending Tuition Reimbursement Options Employee Assistance Program (EAP) Length of Service Awards You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service 5 sick days 6 holidays 2 half day holidays 2 floating holidays 1 inclusion day 1 volunteer day Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.

Created: 2026-03-05