Service NPD Coordinator

This position is under the direction of and reporting to Service NPD Manager in Product Services. Primary duties are to report to / support in the research and execution of new product development, Service operations support within the New Product Development (VIGOR) Process. The Service New Product Development Coordinator will develop a base technical knowledge from an end user, distributor, and service standpoint, along with continuous improvement to service NPD processes. Main Duties & Responsibilities Attend Service meetings with NPD and drive cross functional teams as needed while driving the NPD Process pertaining to Service. Lead process improvement strategies across NPD functions within Product Services Team. Coordinate with Product Marketing and Engineering in the development of new innovative products, to develop Service support and pipeline management for categories. Assist Service NPD Managers in developing Service processes for new product categories within all existing service locations and programs. Drive the NPD pipeline management and assist in development of 3-year product line plans, including initial Service support, long term after sales support strategy, and RGA disposition. Develop and maintain accurate service landscapes for each product category to assist the Service Team with new product Service Strategy setup throughout the service network. Manage and maintain Service Attributes in ERP System and eService. Lead cross functional meetings with global service regions and service support teams to drive service alignment. Education and Experience Requirements Requires a bachelor's degree in Marketing, Business Administration, Industrial Engineering or related area A minimum of 1-3 years' experience in a sales, marketing, process improvement, product development or related field Technical knowledge of tools preferred, but not necessary Position requires excellent analytic, written, verbal and interpersonal skills plus demonstrated problem solving and decision-making abilities. Proficiency in PC skills including MS Office (specifically Power Point and Excel) Oracle application experience preferred Asana or similar Project Management application experience preferred Must have the ability to react to situations quickly and perform efficiently in a fast-paced environment Travel Occasional travel required, typically 10%-15%. Trips are typically domestic, Milwaukee Tool is an equal opportunity employer. Apply Now

Created: 2026-03-05