Business Systems Analyst - Financial & Enterprise ...

Business Systems Analyst - Financial & Enterprise Applications Location: Chicago, IL (Onsite Tues-Thursday) Duration: 6-months contract with potential to extend or convert Pay: $45.00+ hourly JOB DESCRIPTION Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture. Seeking a Business Systems Analyst (BSA) to join our team. In this role, you will support, enhance, and optimize a portfolio of enterprise applications, including our EPM / financial planning platform as well as several custom-built, in-house systems that support business functions such as Finance, HR, Risk, and Audit. You will act as a key liaison between business stakeholders (Finance, FP&A, Accounting, and other functional teams) and Technology-helping translate business needs into clear, scalable system solutions. This role is well-suited for an early-career to mid-level BSA who is eager to grow their skills, take on increasing ownership, and develop into a strong functional partner within a complex enterprise environment. RESPONSIBILITIES Partner with business stakeholders across Finance and other corporate functions to evaluate, document, and improve business processes supported by enterprise applications. Act as a functional bridge between business users and technical teams, ensuring requirements are clearly understood and delivered as intended. Document functional requirements and specifications for enhancements, integrations, and internally developed applications. Manage and refine the product backlog using Azure DevOps (ADO), including user stories, acceptance criteria, and prioritization. Participate in Agile ceremonies such as sprint planning, backlog refinement, daily stand-ups, and retrospectives. Support delivery planning and coordination for application enhancements, releases, and upgrades. Develop and execute functional test plans for new features, patches, and system updates. Coordinate User Acceptance Testing (UAT) and support business stakeholders through testing and sign-off. Ensure changes are validated in non-production environments prior to production deployment. Assist with training, documentation, and change-management activities related to system updates and enhancements. QUALIFICATIONS 3+ years of experience as a Business Analyst, Systems Analyst, or Finance / FP&A Systems Analyst. Bachelor's degree in Business, Accounting, Information Systems, or equivalent relevant experience. Experience supporting enterprise applications, including financial planning, reporting, or operational systems. Familiarity with tools such as SAP BPC, Anaplan, Azure DevOps, Microsoft Office, or similar platforms. Foundational understanding of financial processes such as budgeting, forecasting, consolidations, and variance analysis. Experience with requirements documentation, functional testing, and change management. Strong analytical, communication, and collaboration skills, with a willingness to learn and grow. NICE TO HAVE Experience working with custom-built or internally developed applications. Exposure to system integrations, data mapping, ETL processes, or APIs. Basic SQL or data query experience for analysis or troubleshooting. Familiarity with Figma or similar tools for process flows or functional mockups. ITIL certification or exposure to IT service management concepts. Experience in large, complex, or operationally intensive environments (e.g., hospitality or food service). Category Code: JN008 #LI-LB1

Created: 2026-03-05