Corrections Specialist Assistant | Resolutions

Salary: $4,213.00 - $5,611.00 Monthly Location : Pierce County - Gig Harbor, WA Job Type: Full Time - Permanent Job Number: 2026-01886 Department: Dept. of Corrections Division: Prisons - WCCW Opening Date: 03/03/2026 Closing Date: 3/10/2026 10:00 AM Pacific Salary Information: The high end of the salary range, Step M is typically a longevity step Description Corrections Specialist Assistant | ResolutionsFull Time | PermanentLocation: Washington Corrections Center for Women | Gig Harbor, WASalary Range: $4,213 - $5,611 Monthly This position is represented by the Teamsters 117 bargaining unit. The candidate of choice must be comfortable working in a Prison environment as you will be required to work in facility daily. The Washington State Department of Corrections (DOC) is seeking a motivated and detail-oriented Corrections Specialist Assistant to join the Resolutions team at the Washington Corrections Center for Women (WCCW)! Under the supervision of the Resolution Specialist, the goal of this position is to provide primary, confidential support to the Resolutions team. At DOC, our staff take pride in knowing their work has a lasting impact. Whether serving inside a correctional facility, supporting community supervision, or working in an administrative capacity, each employee plays a vital role in fostering safe environments where incarcerated individuals are encouraged to make positive choices. Together, we enhance public safety, uphold fair and lawful practices, and provide leadership that shapes the future of corrections across Washington State. In this role, you will be responsible for assisting in addressing Incarcerated Individual (I/I) concerns and resolution requests in accordance with the Department of Corrections (DOC) Resolution Program Manual (RPM. The candidate of choice will assist in the resolution process by compiling records, assisting with paperwork and conducting the weekly Resolution Program Orientation for incarcerated individuals and new staff. This position supports the department's mission by filling an important role in the Resolutions Program which is a critical correctional program. At DOC, we value diversity and respect the unique strengths each team member brings. We are committed to fostering a safe, professional, and inclusive environment where every employee can contribute and thrive. A completed application packet will include:A cover letter regarding your interest in this position with our agency A detailed resume Three professional references Duties We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community. As a Corrections Specialist Assistant, some of your duties will include: Coordinating administrative function duties within WCCW's Resolution Program which could look like: Assigning investigations to appropriate staff Reviewing documents for compliance Ensuring timely interviews are conducted Encouraging and modeling informal remedies options Ensuring that incarcerated individuals are interviewed at least once before a resolution is submitted at Level III Providing directions to incarcerated individuals in writing, including directing them to the appropriate administrative process Correcting administrative suggested responses provided by investigators when appropriate with the exception of medical responses Tracking all assigned investigations ensuring administrative responses are timely Conducting thorough investigations Confirming research, and fact finding is accomplished at all levels for appropriate and accurate administrative response Complete administrative tasks for the WCCW Resolution Department including: Assuming responsibility for the office management for the Resolution Department Using independent judgment to accomplish the administrative duties Coordinating timely submission of reports and completion of work for the Resolution Coordinator Researching and submitting information and documentation in response to public disclosures or any other additional information required by the WCCW/Public Information Officer (PIO) Other duties as assigned Qualifications What we need (required qualifications):High School diploma, G.E.D., or equivalent AND Four (4) years of increasingly responsible office/clerical work experience OR Four (4) years experience in a correctional field office or institution with Two (2) years being at the senior clerical level or higher. Knowledge, Skills, and Abilities: Intermediate skill level in Microsoft Suite products (i.e. Outlook, WORD, and Excel) Excellent oral and written communication skills Ability to keep confidential information confidential Ability to build employee relationships What will make your application stand out (preferred qualifications): Bachelor's degree from a recognized accredited college and/or university whose accreditations are recognized by the U.S. Department of Education (USDE) or the Council for Higher Education Accreditation Supplemental Information Vision: Working together for safer communities. Mission: Improving public safety by positively changing lives. Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington. Our Core Values: Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions. Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other. People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all. Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort. Supporting people's success: Corrections is committed to our community - understanding individuals, instilling hope, embracing change, and providing opportunities. DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability. IMPORTANT NOTES: This recruitment may be utilized to fill more than one position. Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates. Please note: Phone number AND email address are required for all professional references. A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply. We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration. Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position. Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position. Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results. Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from and Until this documentation is provided, you will not be selected to move forward in the hiring process. DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit Telework Details This position may be allocated for telework. If authorized for the role, work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a "drop in" area available, however, a dedicated workspace within a DOC facility will not be provided. What We Offer: As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include: Remote/telework/flexible schedules (depending on position) Up to 25 paid vacations days a year 8 hours of paid sick leave per month 12 paid holidays a year Generous retirement plan Flex Spending Accounts Dependent Care Assistance Deferred Compensation and so much more! PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the ' web site. For questions about this recruitment, or to request reasonable accommodation in the application process, please email or call us at 509-630-9160. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388. More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs. Read about our benefits: The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time. Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits. Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state. Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs. Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses. Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction. The Washington State Employee Assistance Program promotes the health and well-being of employees. Retirement and Deferred Compensation State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site. Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options. Social Security All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system. Public Service Loan Forgiveness If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program. Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year. Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information. Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday. Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave. Sick Leave Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. Vacation (Annual Leave) Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave. Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165. Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave. Military Leave Washington State supports members of the armed forces with 21 days paid military leave per year. Bereavement Leave Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave. Additional Leave Leave Sharing Family and Medical Leave Act (FMLA) Leave Without Pay Please visit the State HR Website for more detailed information regarding benefits. Updated 01-07-2026 01 Are you a current DOC employee? Yes No 02 Please indicate your highest level of education: High school diploma or equivalent Associates degree Bachelor's degree from a recognized accredited college and/or university whose accreditations are recognized by the U.S. Department of Education (USDE) or the Council for Higher Education Accreditation Masters degree or higher 03 If you have a degree obtained outside of the United States, have you included a foreign credential evaluation report with your application? (You may request the required evaluation/documentation from and Yes No NA 04 How many years of increasingly responsible office/clerical work experience do you possess? I have one year or more of this experience I have two to three years of this experience I have four or more years of this experience 05 How many years of experience in a correctional field office or institution do you possess? I have one year or more of this experience I have two to three years of this experience I have four or more years of this experience 06 Do you have two or more years at a correctional field office or institution at the senior clerical level or higher? Yes No 07 Which one of the following best describes your highest level of Microsoft Excel skills? (To qualify for the Intermediate level, you must also be able to perform the functions at the Basic level; to qualify for the Advanced level, you must also be able to perform the functions at Basic and Intermediate levels; to qualify for the Expert level, you must also be able to perform the functions at the Basic, Intermediate, and Advanced levels.)) I do not have enough skills to meet the definition of the Basic level below BASIC: Create basic worksheets; create basic formulas; use basic functions; modify and format a worksheet; print workbooks INTERMEDIATE: Use advanced formulas; organize tables and worksheets; create and modify charts; analyze data using Pivot tables and Pivot Charts; insert and modify graphic objects in a worksheet ADVANCED: Create and edit macros; conditional formatting; apply data validation criteria; able to protect, share and merge files; trace cells and troubleshoot formula errors; uses data list outline; consolidate data and link workbooks; export and import text files and XML data; import data from the Web and create Web queries; analyze data using trend lines, Sparklines and scenarios EXPERT: Able to use and train others in all Excel functions listed above and uses advanced formulas, functions and arrays; uses information, date and time functions; uses advanced editing and formatting; advanced chart formatting; runs solver models and reports; embed and link information; set up customization including automation 08 Which one of the following best describes your highest level of Microsoft Outlook skills? (To qualify for the Intermediate level, you must also be able to perform the functions at the Basic level; to qualify for the Advanced level, you must also be able to perform the functions at Basic and Intermediate levels; to qualify for the Expert level, you must also be able to perform the functions at the Basic, Intermediate, and Advanced levels.)) I do not have enough skills to meet the definition of the Basic level below BASIC: Compose email messages; send and respond to messages; organize email into folders; create contact information; schedule appointments; schedule meetings, manage tasks and notes INTERMEDIATE: Set calendar options; sort, find and filter messages; create distribution lists; share and delegate folder access; customize toolbar, menu bar, quick access tool bar and the To-DO bar; customize message options; use the journal entry to track and record; assign, reply and track tasks; create public folders and send and post information ADVANCED: Personalize with stationary and themes; create signatures; configure email security settings; group items and create search folders; apply conditional formatting; manage data files; create mail merge using contacts; archive messages EXPERT: Able to use and train others in all Outlook functions listed above 09 Which one of the following best describes your highest level of Microsoft Word skills? (To qualify for the Intermediate level, you must also be able to perform the functions at the Basic level; to qualify for the Advanced level, you must also be able to perform the functions at Basic and Intermediate levels; to qualify for the Expert level, you must also be able to perform the functions at the Basic, Intermediate, and Advanced levels.)) I do not have enough skills to meet the definition of the Basic level below BASIC: Create, save, preview and print a basic document; edit selected text; change font appearance; highlight text; format paragraphs with tabs, borders, shading and styles; page setup, use auto correct INTERMEDIATE: Insert graphic objects and visual effects to a document; add tables to a document or convert tables to text; add watermarks, borders, headers and footers; use the word look up (thesaurus, dictionary); customize tables and charts; modify pictures in document; create customized graphic elements; use templates ADVANCED: Insert content using quick parts; control text flow; perform mail merge function; uses macros for tasks; insert cover pages and table of contents; track changes and comments; insert bookmarks, footnotes and endnotes; add hyperlinks; cross-references and citations; link documents to excel worksheets; send document to PowerPoint; merge documents; redaction function; hide text; add digital signature, restrict access and use passwords; create, protect and automate forms EXPERT: Able to use and train others in all Word functions listed above 10 This position requires the candidate of choice to receive and keep confidential information in writing and verbally. Please describe your experience with confidential information in detail. If you do not have this experience, please put NA. See resume will be considered an incomplete answer. 11 How did you hear about this opportunity? Careers.wa.gov; jobs.doc.wa.gov; or governmentjobs.com Indeed DOC social media (Facebook, LinkedIn, Twitter) Job/career fair Job boards (Monster. ZipRecruiter, GlassDoor, CareerBuilder) WorkSource Veteran outreach Referral from current DOC employee Other 12 If hired for this position, do you currently possess required documents to allow you to legally work within the United States? (The below link lists acceptable documents: Yes No 13 If hired for this position, will you require employer sponsorship, either now or in the future? Yes No Required Question

Created: 2026-03-05