Business Analyst & Technical Writer (Information ...

Salary: $60,000.00 - $65,000.00 Annually Location : Lexington County, SC Job Type: Temporary Grant - Full-Time Job Number: 185812 Agency: Department of Education Opening Date: 03/03/2026 Closing Date: 3/17/2026 11:59 PM Eastern Class Code:: AM03 Position Number:: 61066344 Normal Work Schedule:: Monday - Friday (8:30 - 5:00) Pay Grade: TEC04 Hiring Range - Min.: $60,000.00 Hiring Range - Max.: $65,000.00 Opening Date: 03/03/2026 EEO Statement: Equal Opportunity Employer Agency Specific Application Procedures:: Interested persons must complete a State Employment Application at Applications will not be accepted after the closing date. The South Carolina Department of Education does not accept faxed, mailed, or hand delivered applications. Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions. Job Responsibilities The mission of the South Carolina Department of Education (SCDE) is to serve students, support teachers, empower parents, and engage the community so that every student graduates prepared to reach their full potential. Job Purpose: The South Carolina Department of Education is seeking a detail-oriented and proactive Information Systems/Business Analyst II to join our dynamic Business Projects team. This intermediate-level position blends technical writing, data analysis, business analysis, and cross-functional collaboration to support strategic initiatives and improve operational efficiency across the office and the agency. Responsibilities: Documentation Develop and maintain manuals, guides, knowledgebase articles, reports, dashboards, and workflows. Work with subject matter experts (SMEs) to ensure accurate process details. Translate complex technical concepts into clear, user-friendly documentation for diverse audiences. Ensure all documentation complies with regulatory requirements and industry standards. Create flowcharts, block diagrams, and user manuals to illustrate systems and procedures. Establish and execute procedures that validate systems, products, and services against agency standards. Assist in performing routine content audits and accessibility checks. Business Process Design Analyze user needs and translate them into actionable business requirements and use cases. Assist in developing technical designs, specifications, workflows, and solution options. Simulate and recreate user issues to identify and resolve system problems. Map data elements across applications with full documentation. Conduct testing to verify data fidelity and system integrity. Collaboration Work closely with cross-functional teams, external agencies, and vendors to ensure project success. Participate in project meetings, technical discussions, and document review sessions. Build strong partnerships across SCDE offices and external stakeholders using modern collaboration tools. This position is located in the Office of Information Technology. Minimum and Additional Requirements A high school diploma and experience in computer system development and modification. A bachelor's degree in a related area may substitute for the required work experience. Preferred Qualifications Education & Experience Bachelor's degree - Business Administration, Information Technology, Technical Writing, or a related field - or equivalent experience in business analysis and documentation. Technical Skills Working knowledge of information systems design and capabilities. Experience with data mapping, documentation standards, and compliance tools. Experience with document management systems that use controlled metadata and taxonomy. Proficiency in documenting workflows, procedures, and project details for both technical and non-technical audiences. Experience using tools such as Microsoft365, SharePoint, and Scribe. Familiarity with Ed-Fi tools and data infrastructure projects is highly desirable. Soft Skills Strong analytical and problem-solving abilities. Strong documentation skills, including the ability to create clear, concise, and well-structured technical or process documentation. Ability to collaborate effectively with colleagues, users, vendors, and technical teams. Commitment to continuous learning and innovation in a team-oriented environment. Additional Comments As a part of a generous compensation package, we offer comprehensive benefits that include generous paid time off, preeminent health care benefits, professional development opportunities, pension, a 401(k), and a hybrid work schedule with opportunity for remote work. The South Carolina Department of Education offers an exceptional benefits package that includes: Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children. 15 days annual (vacation) leave per year. 15 days sick leave per year. 13 paid holidays. State Retirement Plan and Deferred Compensation Programs. ONLY THOSE APPLICANTS CHOSEN FOR AN INTERVIEW WILL BE NOTIFIED BY LETTER THAT THE POSITION HAS BEEN FILLED. Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available. 01 Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed in lieu of the application. I have read and acknowledge the above statement. Yes No 02 I understand that a criminal record investigation will be conducted prior to employment being offered by the South Carolina Department of Education. My personal identifying information will be processed through the South Carolina Law Enforcement Division (SLED). Yes No 03 Do you have a high school diploma and experience in computer system development and modification? A bachelor's degree in a related area may substitute for the required work experience. Yes No 04 Do you have a bachelor's degree in Business Administration, Information Technology, Technical Writing, or a related field, or equivalent experience in business analysis and documentation? Yes No 05 Do you have experience with data mapping, documentation standards, and compliance tools? Yes No 06 Do you have experience with document management systems that use controlled metadata and taxonomy? Yes No 07 Do you have experience using tools such as Microsoft365, SharePoint, and Scribe? Yes No 08 Do you have familiarity with Ed-Fi tools and data infrastructure projects? Yes No 09 How did you hear about this position? Careers.sc.gov Indeed.com LinkedIn Other (please specify below) 10 If you answered "other" in the question above, please specify where you heard about this position below. Required Question

Created: 2026-03-05