OCM Senior Manager - Change, Learning, & Enablement

What success looks like in this role: TheOCM Senior Manager- Change, Learning & Enablementis a senior,client facingrole responsible for designing, executing, and delivering all aspects of the Organizational Change Management (OCM) strategy for internal and external client engagements. This role requires deepexpertisein change management methodologies, instructional design, and learning program development to drivesuccessfuladoption of new processes, technologies, services, operating models, and ways of working. The OCM Senior Manager leads the people side of change across complex transitions and transformations, including changes to business processes, IT systems and technology, organizational structures, roles, skills, and culture. The role is accountable for developing and implementing integrated change, learning, and enablement strategies that maximize employee adoption andproficiencywhile minimizing resistance and disruption. In addition to delivery leadership, the OCM Senior Manager plays a key role inUnisys OCM presales andgotomarketactivities, supporting solution shaping, client discovery, proposal development, and value articulation. The role partners closely with sales, solution management, and the Global Proposal Center to position OCM-and learning and enablement-as a critical driver of business outcomes and return on investment. Change Strategy, Planning, and Delivery Develop, plan, and manageendtoendOCM programs and workstreams in alignment with client statements of work, delivery milestones, and businessobjectives. Partner with client executives, sponsors, and key stakeholders tovalidatevision, success criteria, desired outcomes, and behavioral expectations associated with the change. Apply structured change methodologies to assess organizational impact, readiness, risk, and resistance, and integrate mitigation actions into the overall OCM approach. Lead the execution of change management strategies, plans, and campaigns that support adoption,utilization, and sustainment of change. Facilitate client and internal workshops, working sessions, and leadership engagements to align stakeholders and accelerate change outcomes. Define success metrics and adoption measures, track performance, and adjust change interventions based on data, feedback, andobservedbehaviors. Participate in project quality gate reviews and governance forums to ensure OCM alignment with overall programobjectives. Instructional Design, Learning & Enablement Leadership Design and leadintegrated learning and enablement strategiesaligned to the OCM approach, including training needs assessments, learningobjectives, curricula, delivery models, and reinforcement plans. Applyinstructional design and adult learning principlesto create scalable,rolebased, andpersonabasedlearning experiences that enable behavior change and performance improvement. Translate change impacts,futurestateprocesses, and behavioral expectations into structured learning journeys and learning paths for diverse stakeholder groups. Oversee the design and development of learning assets such as facilitator guides, participant materials, job aids, microlearning content, and digital learning modules. Partner with subject matter experts, client stakeholders, and delivery teams to ensure learning content isaccurate, relevant, and aligned to operational realities. Integrate learning and enablement activities with communications, stakeholder engagement, and reinforcement strategies across the full change lifecycle. Define and evaluate learning effectiveness usingadoptionmetrics,proficiencyindicators, surveys, and feedback loops; continuously refine learning strategies to improve outcomes. Presales, Solutioning &GoToMarketSupport SupportUnisys OCM presales activities, contributing to opportunity qualification, solution shaping, and proposal development with a focus on change, learning, and adoption strategies. Collaborate with sales, solution management, and the Global Proposal Center to define OCM scope, assumptions, deliverables, effort, and value propositions for client pursuits. Participate in client discovery sessions, workshops, and presentations to assess change and learning needs and position OCM solutions as integral to overall Unisys offerings. Develop and tailor presales narratives, examples, and artifacts that clearly articulate how OCM and learning enablement drive adoption, value realization, and business outcomes. Provide input into OCM pricing models, estimates, and statements of work related to training and enablement components. Contribute to the continuous improvement of Unisys OCM presales assets, playbooks, and standard learning approaches based on pursuit and delivery experience. Leadership & Team Enablement Lead and mentor OCM team members on engagements, providing guidance on change strategy, instructional design, and client delivery. Review and approve change, learning, andenablementdeliverables to ensure quality, consistency, and alignment with Unisys OCMmethodology. Support capability development within the OCM practice, particularly in learning design, enablement, and presales readiness. You will be successful in this role if you have: Change Management & Consulting Extensive experience leading Organizational Change Management initiatives within complex, multistakeholder environments. Strong consultative skills, includingproblem solving, insight generation, strategic thinking, influencing, andexecutive levelcommunication. Ability tooperateeffectively with limitedday-to-dayoversight infast paced,client facingenvironments. Instructional Design & Learning Demonstrated experience ininstructional design and enterprise learning program developmentin support of technology, process, or organizational change. Strong understanding of adult learning principles and their application to behavior change and adoption. Experience designing blended learning approaches (e.g.,instructor led, virtual,self paced, microlearning, reinforcement). Ability to align learning strategies toadoptionmetrics, business outcomes, and change success measures. Presales & Solutioning Experience supporting presales, solutioning, or proposal development activities in a consulting or services organization. Ability to articulate the value of OCM and learning enablement to sales teams and client stakeholders. Comfort working in ambiguous,deadline drivenpursuit environments and collaborating across sales and delivery teams. Additional Qualifications Strong written and verbal communication skills, including the ability to createclient readydeliverables and presentations. ProsciChange Management Practitioner certification, Certified Change Management Professional (CCMP) or related OCM certification Experience working across global, multicultural environments is strongly preferred. Multilingual communication skills are a plus ProsciTrain-the-Trainer Certification is a plus PMP, Prince2, ITIL 4 or higher, Agile, Digital Transformation, Lean, Agile, Process Mappingand/or relevant instructional design and learning certifications are a plus #LI-JV1 This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.

Created: 2026-03-05