Workforce Education & Retention Specialist

Posting Details Posting Summary Working Title Workforce Education & Retention Specialist Role Title Education Support Spec II Role Code 29143 FLSA Nonexempt Pay Band 3 Position Number 276W0408 Agency Southside Va Community College Division Southside Va Community College (Div) Work Location Brunswick - 025 Hiring Range $16.26/hour (commensurate with related experience) Emergency/Essential Personnel No EEO Category E-Paraprofessional Full Time or Part Time Part Time Does this position have telework options? -Telework options are subject to change based on business needs- No Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule Christanna Campus in Brunswick, VA Monday through Friday, day hours; 29 hours per week Works flexible hours, including evenings or weekends, to accommodate student schedules Sensitive Position No Job Description Established in 1970, Southside Virginia Community College (SVCC) is one of 23 colleges in the Virginia Community College System, with seven locations across several counties, including Brunswick, Charlotte, Nottoway, Mecklenburg, Greensville, and Halifax. SVCC serves the largest community college region in the state, covering ten counties and one city. SVCC is located in a beautiful rural region renowned for its rolling hills, pine and hardwood forests, and farmland, and is home to two popular lakes: Gaston and Kerr. We offer a welcoming learning environment and are accredited to award associate degrees. The college offers a diverse range of programs, including developmental studies, academic, technical, and lifelong education. SVCC empowers students to build skills, knowledge, and leadership, preparing them to thrive in a changing society. Thank you for considering employment with Southside Virginia Community College (SVCC). We are dedicated to attracting and retaining a talented workforce, which has earned us recognition as a Great College to Work For by The Chronicle of Higher Education for several consecutive years. Committed to ensuring equal educational opportunities for all students, SVCC values the diverse backgrounds and perspectives of our students, faculty, staff, and the communities we serve. For more information, please visit southside.eduWant to be part of a team that Builds Pathways to Success by Assisting Apprentices, Supporting Employers, and Strengthening Communities?Join our team at SVCC as a Workforce Education & Retention Specialist! In this rewarding role, you will assist prospective and current apprentices through the application, registration, and training process, helping them build confidence, navigate program requirements, and achieve their career goals. Working closely with the Apprenticeship Advisor, you will support apprentices, employers, and community partners by providing guidance, resources, and hands-on assistance at events, trainings, and outreach initiatives. This position is ideal for someone who enjoys connecting with people, organizing information, and making a meaningful impact on workforce development. This is a part-time wage position located in Brunswick, VA. This position averages 29 hours per week, and Health benefits and paid leave are NOT available. Some of the duties include, but are not limited to: Assists prospective apprentices through the application and registration process Serves as a point of contact for apprentice and student inquiries across multiple communication channels Provides accurate, timely, and high-quality support to apprentices to ensure a smooth and positive entry into the program Manages program logistics, including registration workflows and the ordering, distribution, and tracking of instructional materials Maintains accurate and compliant program, student, and company records across systems, including PeopleSoft, WES, Salesforce, Navigate, and spreadsheets Independently manages databases and files, ensuring record keeping is accurate and compliant with policies, procedures, and audit standards Collaborates with community organizations and business partners during outreach events to promote educational pathways and assess candidate interest Supports enrollment growth by assisting the Apprenticeship Advisor with recruiting students and industry partners for the program Assists with the creation and distribution of marketing materials, including digital newsletters, brochures, and flyers Ensures training events function effectively and efficiently by coordinating on-site setup and breakdown, directing participants, and addressing immediate logistical needs May help direct activities and assignments for volunteer groups supporting program events or outreach Interprets and applies state and federal apprenticeship standards to monitor apprentice progress and work hours, ensuring program compliance Utilizes basic familiarity with state and federal financial aid information to support apprentices and connect them with the appropriate personnel May assist with training and supporting new or temporary staff Works independently while complying with established policies, procedures, and regulatory requirements Works flexible hours, including evenings or weekends, to accommodate student schedules Special Assignments May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. KSA's/Required Qualifications High School diploma or equivalent Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides), with the ability to learn new database and student information systems Strong verbal and written communication skills, with the ability to explain processes clearly and professionally. Exceptional attention to detail and accuracy in record keeping and data entry. Ability to manage multiple tasks and small projects simultaneously while meeting deadlines Ability to work effectively both independently and as part of a team Demonstrated ability to follow directions, procedures, and established guidelines Experience in maintaining accurate records, files, or data entry Strong organizational and time-management skills Experience providing customer service or support to students, clients, or community members Ability to handle confidential and sensitive information with discretion Experience assisting or coordinating with community organizations, employers, or students Experience working successfully with individuals from diverse backgrounds A valid driver's license is required Additional Considerations Experience in PeopleSoft Experience creating, distributing, or managing marketing materials and digital communications, including newsletters, flyers, or social media content Familiarity with apprenticeship programs, vocational training, or workforce development initiatives Familiarity with financial aid resources and programs Experience in coordinating events, workshops, or trainings Operation of a State Vehicle Yes Supervises Employees No Required Travel Travel to SVCC campuses, centers, meetings, training/conferences, industries, and program events with access to a state vehicle Posting Detail Information Posting Number WGE_3059P Recruitment Type General Public - G Number of Vacancies 3 Position End Date (if temporary)Job Open Date 03/03/2026 Job Close Date 03/17/2026 Open Until Filled No Agency Website Contact Name Jennifer Davis Email Phone Number 434-949-1048 Special Instructions to Applicants This is a part-time position averaging 29 hours per week. Health benefits and paid leave are not available for this position. Applicants must apply online by submitting a state application through this site. Applicants must create a user account to apply online. If you are state employee who has been affected by Policy 1.3 Layoff and possess a valid Inter-agency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the Card BEFORE the closing date for this position. The Card may be scanned and attached to the application or faxed to (434) 949-0708. Please include your name, the position number, and the position title on the fax cover sheet. This website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your VCCS applicant portal account for the status of your application and the status of this recruitment. For more information about this position or other vacancies within our agency, please visit our website at or contact Jennifer Davis at 434.949.1048. SVCC does not discriminate on the basis of race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions in its programs and activities. The following person has been designated to handle inquiries regarding the non-discrimination policies: Shannon Feinman, Vice President of Finance and Administration, 109 Campus Drive, Alberta, VA 23821, 434-949-1005. In compliance with the Americans with Disabilities act (ADA and ADAAA), SVCC will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes. We are a "Virginia Values Veterans" (V3) stage agency that provides hiring preference to Veterans and members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or a Virginia National Guard Member, we urge you to respond accordingly on your state application. In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: or call DARS at 800-552-5019, or DBVI at 800-622-2155 Additional InformationBackground Check Statement Disclaimer The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: EEO Statement The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors. ADA Statement The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested. E-Verify Statement VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes. 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Created: 2026-03-05