ServiceNow Architect - Downtown Boston

Job Description A law firm in Greater Boston is seeking a ServiceNow Architect to join their technology team. As a ServiceNow Architect, you will be responsible for designing, implementing, and optimizing ServiceNow solutions tailored for the legal sector, with a focus on Configuration Management Database (CMDB) and ITIL process enablement. You'll be architecting and administering ServiceNow platforms, with hands-on experience using JavaScript for customizations and integrations. Familiarity with ITIL-based service management and proficiency in leveraging CMDB for asset and configuration management is required. Required Skills & Experience Extensive experience in ServiceNow architecture and administration Deep expertise with CMDB and implementing ITIL-based processes Proficient in JavaScript development within ServiceNow Exposure to integration with external systems and APIs Strong understanding of IT service management best practices Desired Skills & Experience Experience working in the legal industry or professional services 5+ years of ServiceNow and IT service management experience Degree in computer science or a related field Strong analytical and communication skills What You Will Be Doing Daily Responsibilities 100% Hands On Applicants must be currently authorized to work in the US on a full-time basis now and in the future Specialization : ServiceNow

Created: 2026-03-05